Dharma, Randy, and Aam Bastaman. 2022. “THE INFLUENCE OF SERVICE QUALITY, PROMOTION AND CUSTOMER VALUE TOWARDS CUSTOMER SATISFACTION AND ITS EFFECT ON CUSTOMER LOYALTY IN TOURISM INDUSTRY PRIOR TO COVID-19 PANDEMIC”. Eqien - Jurnal Ekonomi Dan Bisnis 11 (1), 589 -. https://doi.org/10.34308/eqien.v11i1.748.